Why do we hate their customers

We do not like customers for their curiosity. Not so much curiosity, how many frantic desire to get into the workflow. I remember that most doctors in the hospital hated those patients who have dragged myself to them with medical encyclopedias, looking at the symptoms.

We recognize the right of the client to a comment. But not to participate in. Addressed? .

We do not like customers for their incompetence. It is impossible to require that each client is aware the problem. But when a client requests one, and waits at the output of an entirely different - it vybeshivaet. Asked the blue background on the calendar, but expects to receive a blue. And then the shit out of arguing that the blue - this is the most that on is blue. You're poking his face into the palette, he was embarrassed, but it keeps saying something like ' yes, for you to design a blue, but for me it Purple '.

We do not like customers for their greed. Of course, everyone wants to save money. You offer to do well and at a price. But it makes a cheap and bad students. And as if God is with him. However, runs for six months, the customer comes in and says that everything is bad, he threw a couple of hours complaining about the poor life. And then offers to work in your price, but asked to make a deduction in the amount of paid students. Eptel - moptel - that's all you can say here.

We do not like to rush customers. He comes in, throws the money on the table and shouted that all was lost, and must be urgently. You throw everything and save: as if his ass. However, the day passed, two, three, and suddenly it turns out that there was nothing urgent, and you can wait six months. You put all the urgent matters for the sake supersrochnogo, but nothing major and there was no. It was just the mood to do it quickly. Minute spirit that transformed the working day in hell of emergency.

We hate customers for disappearance of. Come, give money and disappears for six months. Or even permanently. You first hold the money in the bedside table, then there is a need, and begin to spend money. You were not fulfilled, but has already spent. And to know you do not know you had a right to do or have to return.

We hate to clients that they consider themselves to be unique. You - the company, you - Store. You just do not sell buns, and provides services. And seldom happens that a client can ensure you are completely. Many clients, you're a. And there are all. But a man comes in and starts to demand to drop everything and deal with its problems. He did not want to hear anything else, there are no reasonable arguments, threatening to leave the office walls. And that is always free only in a place where no one goes - the customer does not think.

We hate the customers for their inaccuracy. You wait for payment, and he lost track of. Or he has more important counterparties. Or the amount equal to half of the exposed. Or he first two months of not paying and then requests the postponement of. Or, it resets your phone calls, and then he appears on the verge of a year with the money, as if nothing had happened. Or do you say to him that he should be responsible for hosting over two years, and he says he will pay, but first you give him the address in the footer straighten.

We hate the customers for their tantrums. He first ten minutes of yelling into the phone or in person, spluttering. And then, when it is possible to state his point of view, apologizes ' who does not happen, you know that I, too,. '.

We hate the customer for what they do from your office the zoo, and from you - the clown. They bring their clients, friends and relatives and say, ' Here he is, the programmer / designer / pridumaysam, it 's me doing that garbage. '. And then ' Bob! .

We hate the customers for their treason. You put in the work of the soul, try to do everything at the limit of his powers, and after a while it gives your work my friend. And he was so ashamed to admit that he is - a beast that he ceases to take your calls. We are not against competition, but when it is unhealthy in nature and draw a productive work for you with a wry grin and a satisfied watching to see how everything falls apart and becomes worse and worse over time.

We hate customers for gentry. When you sit for two hours in the waiting room to get an order for 300 rubles. When he looks at your work, and twist his lips, that here in Europe would do better. When he 's on you, although your relationship are exhausted exchange hands every year. When he surrounds himself with a long chain of slaves, that any garbage is not being approved in less than a week. When he pronounces you for something that did not even see - slaves forgot to show results, but that he was ' unworthy ' have reported.

We hate the customers for their phone calls late at night and on weekends. Somehow they think that if they work, then everything should work, too.

We hate the customers for their invincible I. I am what I behold. Everywhere I have a lot of. We know, love and respect to achieve customer. But to do this fetish, which should be worshiped? .


There are many more reasons to hate the customer. And much less to love. But the ideal customer, as well as people who do not happen. That's the whole focus of the business - you're working not only with those you love, and with all who are in need of your services. And because, as far as you can tolerate in their relationships with customers, depends on your success in business.

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